The City of Poughkeepsie is upgrading the existing water meter, reading and billing system. The new Advanced Metering Infrastructure (AMI) will require MOST of the meters in the City to be replaced and ALL of the meters to be fitted with a Meter Transceiver Unit (MTU). The MTUs will transmit the meter reading via radio transmission radio receivers located within the City.
This automated system will allow the City to improve our meter reading while reducing the meter reading costs.
In Line Services has been hired to perform the water meter replacements/upgrades. In the next several weeks you will receive a postcard notice from In Line Services providing a toll free 800 phone number and website so you may call or conveniently schedule your appointment online. Your cooperation in scheduling an appointment for the water meter upgrade is mandatory.
In Line Services schedules appointments in 2 hour intervals to reduce your wait time and most work can be completed in about an hour. Scheduling flexibility will be best if you schedule your appointment promptly upon receiving In Line’s postcard notice.
All In Line Services installers will have photo ID and will arrive in white permanently lettered Chevy or GMC vans. Prior to the appointment please be sure the area around your water meter is clear to provide sufficient room for the work to be performed. Digital photos of the meter work will be taken both before and after the work for project documentation.
There is NO CHARGE for this work if the water meter is upgraded as part of this program.
Pursuant to 6-157.1 of the City Code, failure to permit the replacement of your water meter will result in a 100% surcharge to your water rate until such time as the meter is replaced, plus the cost of replacing the meter.
If you have any questions please contact the City of Poughkeepsie Water Billing Department Monday – Friday between the hours of 8:30am to 4:30 pm at (845) 451- 4044.
We sincerely appreciate your help in making this project a success.