Deadline Extended for Water Meter Installation Program

The City of Poughkeepsie is in the process of upgrading our existing water meters, reading, and billing system.  The new Advanced Metering Infrastructure will require MOST of the meters in the City to be replaced, and ALL of the meters are to be fitted with a Meter Transceiver Unit (MTU).

For the Residents that responded promptly in scheduling and replacing the existing meters, the City appreciates and thanks you for your cooperation.

Deadline & Surcharge Information

The  recent weather events have limited the water meter installer’s accessibility to the curb boxes needed for the water shut off.  As a result, the deadline for the water meter installations has been extended to March 31, 2014.   A surcharge will not be assessed, provided that you call Inline by March 5th to schedule your appointment and the installation is completed by March 31, 2014. The costs include:  the cost of the meter and automatic reading device, installation, permit(s) from the Building Department, and any and all other necessary work needed for a complete installation.

Pursuant to 6-157.1 of the City Code, failure to permit the replacement of your water meter will result in a 100% surcharge to your water rate until such time as the meter is replaced, plus the cost of replacing the meter.

*The surcharge will be assessed beginning with the next scheduled water bill.  To avoid the surcharge,   the water meter MUST be replaced no later than March 31, 2014.  The 100% surcharge on water usage will be assessed on all subsequent water/ sewer bills until the water meter has been replaced.


To schedule an appointment, please contact InLine Services:

Phone:   1-800-557-3088 (weekdays 8:00 – 5:00)

Online at    You will be required to enter the PIN number that appears on the postcard you received.

If you have already scheduled your appointment, it is important that you keep your appointment. Your cooperation in scheduling an appointment is of the utmost importance in completing this project in a timely manner.  The water meter upgrade is MANDATORY.

If you have any questions, please contact the City of Poughkeepsie Water Billing Department at (845) 451- 4044.

Additional Information

Sample Postcard

Sample postcard from Inline Services
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