FAQ

Online Police Reporting Frequently Asked Questions

What do I do if online incident reporting is not right for me?
If your incident is an emergency, call 911. If non-emergency call 845-451-4000.

What if this incident happened in another city or town? Can I file a report using this online police citizen reporting system?
No, if a crime took place outside of the City of Poughkeepsie Police Department please call the police department for that location.

What is a known suspect?
A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.

My cell phone has been stolen. What steps should I take aside from filing a report?
If you know your Cell Phone has been stolen, report it immediately by calling your wireless service and have the service deactivated.

If your Cell Phone is misplaced, it’s always a good idea to suspend your wireless service to protect against unauthorized usage.

My identity has been stolen. What steps should I take to protect myself?
If you are a victim of identity theft or fraud, act immediately to minimize the damage to your personal funds and financial accounts, as well as your reputation.

  1. Contact the Federal Trade Commission (FTC) to report the situation, whether Online, by telephone toll-free at 1-877-ID THEFT (877-438-4338) or TDD at 1-866-653-4261, or, by mail to Consumer Response Center, FTC, 600 Pennsylvania Avenue, N.W., Washington, DC 20580.
  2. Contact all creditors with whom your name or identifying data have been fraudulently used. For example, you may need to contact your long-distance telephone company if your long-distance calling card has been stolen or you find fraudulent charges on your bill.
  3. Contact all financial institutions where you have accounts that an identity thief has taken over or that have been created in your name but without your knowledge. You may need to cancel those accounts, place stop-payment orders on any outstanding checks that may not have cleared, and change your Automated Teller Machine (ATM) card, account, and Personal Identification Number (PIN).
  4. Call the fraud units of the three principal credit reporting companies:
    1. Equifax:
      1. To report fraud, call (800) 525-6285 or write to P.O. Box 740250, Atlanta, GA 30374-0250
      2. To order a copy of your credit report ($8 in most states), write to P.O. Box 740241, Atlanta, GA 30374-0241, or call (800) 685-1111.To dispute information in your report, call the phone number provided on your credit report.
      3. To opt out of pre-approved offers of credit, call (888) 567-8688 or write to Equifax Options, P.O. Box 740123, Atlanta GA 30374-0123.
    2. Experian (formerly TRW)
      1. To report fraud, call (888) EXPERIAN or (888) 397-3742, fax to (800) 301-7196, or write to P.O. Box 1017, Allen, TX 75013.
      2. To order a copy of your credit report: P.O. Box 2104, Allen TX 75013, or call (888) EXPERIAN. To dispute information in your report, call the phone number provided on your credit report.
      3. To opt out of pre-approved offers of credit and marketing lists, call (888) 5OPTOUT or write to P.O. Box 919, Allen, TX 75013.
    3. Trans Union
      1. To report fraud, call (800) 680-7289 or write to P.O. Box 6790, Fullerton, CA 92634.
      2. To order a copy of your credit report ($8 in most states), write to P.O. Box 390, Springfield, PA 19064 or call: (800) 888-4213.
      3. To dispute information in your report, call the phone number provided on your credit report.
      4. To opt out of pre-approved offers of credit and marketing lists, call (800) 680-7293 or (888) 5OPTOUT or write to P.O Box 97328, Jackson, MS 39238.

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